Payment for a Plan Upgrade in India

Kumar Majethia

Hi,

I'm trying to add a few things to my plan and when I used my card to pay, it was declined. Here's the reason provided by the Bank

Reason for transaction decline is: Effective 1st Oct 2021, the Bank will have to decline all such recurring transactions on cards initiated by merchants non compliant with the new RBI guidelines.

Can anyone help?

Kumar Majethia

I see you are using Stripe Payments. Please refer https://stripe.com/docs/india-recurring-payments

Kindly see if I could make one payment for a year or so till you figure out how to set up 3DS for recurring payments on Stripe for India Customers.