Can't access the (paid) instance

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aronax
aronax Member ✭
in ❓Other questions

Hey All

I'm trying to access my instance (Launch plan) but every time I click on it I'm being redirected back to the main Dashboard. Also, the requests don't seem to be reaching the endpoints in my Xano instance.

Are the Xano servers down?

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  • Chris Coleman
    Chris Coleman Administrator

    ADMIN
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    Hi, @aronax. Can you please reach out to us via support chat by clicking 'Support' in the lower-left corner of your instance selection screen? Alternatively, shoot us a quick email to support@xano and we'll get this taken care of. I'll be on the lookout and get back to you right away.

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