Hiatus Plan

JonnyNeal

Hey Guys! I was just presented with an offer on renewing my subscription on a "hiatus plan". I cant find any documentation on this plan but I assumed its the same plan access for a month until it tries to go back to the normal?=

Either way, looks like it locks you out of your own account. Can someone refund me for this hiatus plan and put me back on the basic plan?

Thanks!

Jon

UPDATE: Looks like the hiatus plan more/less parks the domain so you can save the information until you come back as opposed to allowing access and building etc. Its my fault, I thought it was some sort of "wait dont go" offer that you sometimes see for certain software. I was put back on my normal plan! Thanks guys!

Liz Anaya

Hey @JonnyNeal!

If you need any additional help with this or have any questions about your account, don't hesitate to reach out to us by clicking 'Support' in the lower-left corner of your instance selection screen. 😁