urgent! all is off!

alexandre

For the second time, it's showing "message":"Invalid app," affecting all my clients' access. I requested a solution, but after waiting for 20 minutes, I decided not to wait any longer and upgraded to a higher plan. Upon upgrading to the most expensive plan, it got stuck, and nothing else opens. Everything is frozen during the update.

It's been 30 minutes, and I still haven't received a response, and everything is down. I can't access anything, and I'm incurring significant losses.

I can't access, I can't upgrade the support plan, in other words, I can't do anything.

I need an urgent solution! Opening a discussion was just another way I found to try to make contact.

I've already done everything they recommended, like clearing the cache and all the rest, but nothing is working.

Liz Anaya

Hi @alexandre , 

Our support team will be in contact with you shortly.